Vespera Bar — Shipping, Returns
Unused instruments in their original packaging may be returned within 30 days of delivery; return shipping for change-of-mind returns is paid by the customer. Damaged, defective, or incorrect items are replaced or refunded at no cost—email a photo to concierge@vesperabar.com. Refunds are issued to the original payment method within 5–10 business days of receiving your return. See our Returns & Refunds policy.
1. Complimentary Tracked US & Canada Shipping ($0 Duties)
- Processing & Studio Dispatch: Orders are processed and dispatched within 1–2 business days (24–48 hours).
- Complimentary Tracked Delivery (FREE on All Orders): 5–8 business days across the United States and Canada with end-to-end carrier tracking, full transit insurance, and $0 surprise customs or import duties.
- Express Priority Insured Air: Available at checkout for expedited 3–5 business day air delivery.
2. North American 110V–120V & USB-C Barista Standard
Our Obsidian Variable-Temperature Gooseneck Kettle is natively built for North American 110V–120V (60Hz) Type A/B outlets, while our Cordless 20-Bar Thermal Espresso System, 38mm CNC Burr Grinder, and 0.1g Hidden-LED Scale feature universal USB-C lithium-ion charging.
3. Insured Transit Protection & Returns
Unused instruments in their original packaging may be returned within 30 days of delivery; return shipping for change-of-mind returns is paid by the customer. Damaged, defective, or incorrect items are replaced or refunded at no cost—email a photo to concierge@vesperabar.com. Refunds are issued to the original payment method within 5–10 business days of receiving your return. See our Returns & Refunds policy.