Complimentary Tracked Shipping & 30-Day Returns
1. Insured Studio Dispatch & Delivery Tiers
Every Vespera Bar order dispatches within 24–48 hours in custom-molded protective casing with end-to-end carrier tracking and full transit insurance across the United States, Canada, and international destinations.
- Complimentary Tracked Shipping (FREE on All Orders): 5–8 business days across the United States & Canada (6–10 business days International) with real-time email tracking updates.
- Express Priority Insured Air ($19.95 CAD US/CA · $24.95 CAD International): 3–5 business days with priority studio dispatch within 24 hours and expedited air clearance.
2. 30-Day Returns
Unused instruments in their original packaging may be returned within 30 days of delivery; return shipping for change-of-mind returns is paid by the customer. Damaged, defective, or incorrect items are replaced or refunded at no cost—email a photo to concierge@vesperabar.com. Refunds are issued to the original payment method within 5–10 business days of receiving your return. See our Returns & Refunds policy.
Vespera Bar · Burlington, ON, Canada · Concierge: Contact Barista Support